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Inventory Control
 At Encore, we are specialists in inventory control. Encore Jeweler is brought to you by people who understand the negative effect that poor inventory control can have on a business, and over the last 30 years we have been helping companies with their unique inventory issues. Whether inventory issues are causing over stocking, under stocking, or wasting time through administration inefficiencies or duplication of data, Encore Jeweler is equipped with the tools to help.
Because Encore Jeweler is a completely integrated system, rekeying data – entering the same information more than once – need never be an issue. When Encore users sell an item, the information they enter into their Accounts Receivable automatically prompts the creation of new Purchase Orders and entries in Accounts Payable, saving valuable time, ensuring consistent records and reducing the risks of human error. Complete Web Store integration means the same is true when a customer buys an item online, making full automation a reality.
With built-in bar code incorporation, maintaining an accurate inventory count throughout your stores, warehouses and even multiple companies becomes just as painless. What’s more, Encore Jeweler keeps an automatic, ongoing record of every action within your business, from movements of a particular item to the name of the user who authorizes a transaction, so tracing inventory is the responsibility of our software, not your schedule.
Inventory is a huge part of your business, a fact reflected in the comprehensive range of Management Reports that come pre-loaded with Encore Jeweler. From analyzing the profit margins of new ranges to examining a particular item's sales figures, complicated business data can be broken down into useable information in seconds.
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Intuitive Point of Sale
 The point of sale is a vital part of any jewelry business. Whether your business retails jewelry to the end customer or to trade partners, Encore's built-in POS system delivers an intuitive and reliable interface which integrates with both the Encore system and standard store peripherals, enabling Encore Jeweler to automatically keep track of your inventory while your staff process the sales.
Encore Jeweler's easy-to-use touchscreen POS system helps your staff serve your customers faster, while its advanced Inventory, Ledger and Reporting facilities give you the information you need to make informed decisions and boost your bottom line. From fast bar code scanners and sleek card readers to state-of the art sales terminals and receipt printers, Encore Jeweler provides a cutting-edge retail system that integrates seamlessly with the rest of your business.
Able to accept payment by cash, credit card, check or gift card, or credit a customer's account, your in-store staff can make sales quickly and, thanks to Encore's intelligent integrity features, without risk of error. Full integration with the entire Encore Jeweler system means store managers have access to inventory control and purchase ordering as well as reporting across any number of tills.
Full back office support for any number of sites in any number of regions allows all stores to be managed centrally, including consolidated reporting across all sites, bringing real-time, company-wide sales figures and performance statistics to your fingertips.
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Customer Relationship Management
 Relationship Management is a vital part of any successful business. But as businesses grow and relationships become more complex, they can be harder to keep track of. Customer Relationship Management (CRM) software often promises to lift this burden - but without proper integration to the rest of your business, it can leave information gaps which lead to more problems down the line.
Encore Jeweler solves these issues by intelligently bridging the gap between making conversation and doing business. It allows you to track all conversations, emails and quotations within one system, allowing you to close more deals in less time. Unlimited amounts of essential details like addresses, phone numbers and contact names can be stored and accessed from any location, and CRM information can be shared between users, maximizing sales potential.
Customizable calendars provide access to activity notes, so a full breakdown of each user's activity with a customer can be reviewed in an instant, and telephone integration saves yet more time that is better spent speaking to people than dialing numbers. Adjustable priorities, progress ratings and activity types inform users' decisions and limitless, user-generated notes ensure that no aspect of a conversation is ever forgotten, all leading to better relationships, and more sales.
In fact with Encore, Leads are treated as customers who are simply yet to make their first purchase. Full integration with Financial Ledgers means that these prospective customers can quickly and easily be converted to Customers, and Quotations can be transformed into Sales Orders at the click of a mouse. It all adds up to make a quick, intelligent business process.
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Complete Financial Management
 Many separate Inventory Control, CRM and Reporting software packages resort to using external programs like Sage and Quickbooks to handle the accounts, causing their users unnecessary issues as a result of having multiple interfaces and files, not to mention the hassle of entering data across each separate system.
Encore Jeweler is different. Rather than handling one section of your business and leaving you to find extra solutions to fill the inevitable gaps, Encore handles all aspects of your business - including the General Ledger, Accounts Payable and Accounts Receivable - without skipping a beat. In fact Encore is so intuitive that most users never have to worry about entering any information directly into their ledgers - they simply complete the necessary Sales Orders and allow Encore to fill out corresponding Purchase Orders and, if necessary, Work Orders. After that, Encore completes the accounts, right down to the Sales Tax, so you don’t have to.
Performing above and beyond the norm for financial software, Encore Jeweler incorporates complete sales and purchase histories for each item, allows users to specify a currency to each account and even provides real-time, on-screen debt analysis. Encore Jeweler also provides a full audit trail and facilities for managing the cash flow of an unlimited number of sites from any location. It utilizes the complete integration of each area of your business to provide the most powerful financial tools possible, saving you time and money.
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Comprehensive Management Reporting
 Whether they're used to display the weekly sales statistics of a single store or the annual profits of an entire company, comprehensive Management Reports are an integral part of any successful business. Encore Jeweler comes preloaded with over 100 detailed reports, equipping you with the tools to analyze your business at the most fine-grained levels.
Reports are generated easily and instantly, and span the whole breadth of your business. From invoices and credit notes to contact lists and item availability, Encore Jeweler is able to create complete, intelligent, attractive reports which are able to inform future decision making processes and grow your business.
Day-to-day reports, from Valuations and Bill of Materials to item tags and time sheets, can also be generated and printed with ease. The built-in report designer means that authorized users can update the way reports are designed, from aesthetic tweaks to the inclusion of more information, and whole new reports can be created from within the system.
But no matter how comprehensive or intelligently laid out reports might be, sometimes information can be too complex to digest. That's why Encore Jeweler features the Dashboard, a one-stop management panel made up of real-time graphical displays that show you exactly how each aspect of your business is performing. Complete drill-down capabilities allow you to click within the charts themselves and see exactly where the information is coming from and act accordingly, giving you unbeatable insight and control over your business like never before.
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Assemblies, Work Orders and BOM
 For jewelers who go beyond the role of a retailer, assemblies form a fundamental part of business. Creating a finished product to a customer's exact specifications is hard enough without the trials of administration getting in the way, which is why Encore Jeweler combines its Inventory Control, Accounting and CRM functions to form its revolutionary Assemblies function, the most powerful, hassle-free and intuitive available.
The Assemblies function incorporates Work Orders, Bill of Materials (BOM), Labor Costs, Materials and Work Centers, and maintains a summary screen for each assembly which updates in real-time, displaying up to date information that can be relayed to staff and customers alike.
Because Encore Jeweler is a fully integrated Multi-Location system, every piece of information required to fill out a Work Order is already available - just select each part from a list of available items, or enter the first part of its name or reference, and Encore does the hard work for you. The name and reference of the final item can be selected in one of two ways - either select it from a list of existing items, or quickly create a new one.
Assemblies can be made from an unlimited number of components and stones, and even sub-assemblies. Labor can take place in any number of locations, including multiple areas within one store or workshop, and can be charged by the hour and minute or at a fixed rate. Assembly progress can be updated by authorized users at any point, allowing for full traceability and status reports - which can be printed or emailed to customers with the click of a mouse. It all adds up to a straight-forward, faultless assembly process, reducing administration costs, improving staff and customer satisfaction, and boosting profits.
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